1. TELE-MONITORING
Vital Signal Capturing Sensors
Sensor Embedded and Integrated Data Analysis
Sensor-'Cloud' Interaction and Collaboration
- Complementary Processing
- Monitoring Instructions (from the Cloud)
- Service Discovery by the Sensors
Data Imperfection
Privacy-sensitive Monitoring Protocols and ID Management
Remote and Local Vital Signal Management 

2. TELE-TREATMENT
Limits of Remote Treatment and Diagnosis
Decision for Intervention
- Adequacy of Monitoring Data
- Responsibility
- Risk Estimation
Remote Control
- from the 'Cloud'
- from a Human
Tele-centers as Complex Interventions Facilitators 

3. ELECTRONIC MEDICAL RECORDS
Clinical Web Portals
Inter-Consultations and Virtual Clinical Sessions
Virtual Patient Consultations Using Medical Records
Electronic Prescriptions and Drug Management
Access to Personal Health Records
Images of Medical Tests and Digital Pictures
Health Card
Security and Privacy 

4. SERVICE MANAGEMENT PLATFORMS
Appointment Coordination Service
Call Centers
Context Aggregationand Situational Awareness
Advisory Service and Self-Management
Customer Relationship Management
Payments and Accounts
Service Science and Economics
Service-Oriented Software Engineering and Management 

5. USER EXPERIENCE AND CLINICAL EVALUATION
User-centered Design and User Needs Assessment
Usability and User Satisfaction
Health and Social Risks
Patient-Centered e-Health and Experience Studies
Patient Attitudes and Acceptance
Evaluation Studies